Privacy Policy
The Brick Lab respects your privacy. This notice explains what personal information we collect through our website and club bookings, why we use it and the choices available to you.
Information we collect
When you enquire or make a booking, we may collect:
- parent or guardian names, email addresses and telephone numbers;
- a child’s name, class or year group;
- emergency contact information;
- medical or additional information supplied for the child’s safety and participation;
- booking, payment status and related transaction information; and
- basic website usage information collected through analytics.
How we use information
We use personal information to respond to enquiries, administer bookings and payments, communicate with parents or schools, deliver clubs safely, keep appropriate attendance records and meet our legal and safeguarding responsibilities.
Depending on the purpose, we rely on taking steps towards or performing a contract, our legitimate interests in running and improving the service, compliance with legal obligations, and appropriate conditions for information supplied about health or additional needs.
Who information is shared with
We only share information where it is necessary to operate the service or meet a legal obligation. Providers may include our website host, email provider, Formspree for website enquiries, Stripe for payment processing and Statcounter for website analytics. We may also share relevant safety information with authorised club staff or the host school where necessary.
How long we keep information
We keep information only for as long as it is needed for the purpose for which it was collected, including reasonable administration, safeguarding, accounting and legal requirements. Information that is no longer required is deleted or securely disposed of.
Cookies and analytics
The website uses Statcounter to understand general website usage. Third-party services involved in enquiries or payments may also use essential cookies required to provide their services.
Your rights
You may have rights to ask for access to your information, correction, deletion, restriction, objection or transfer, depending on the circumstances. You can also raise a concern with the UK Information Commissioner’s Office at ico.org.uk.
Contact us
For privacy questions or requests, email hello@thebricklab.co.uk.